Testimonials

From 52 reviews
Jeff Colten
Jeff Colten

SSPS was very helpful in getting us a quick pool opening under unusual circumstances. Thanks so much!

Response from business owner

Hi Jeff~ Thanks for your comment...we were happy to help !!!....SSPS

via Google
Mathew Dorsey
Mathew Dorsey

Everybody at south shore pool supply has been super helpful. As a new pool owner they have been helping me get up to speed on everything needed to get my pool up and running. Thank You!

Response from business owner

Mathew, thank you so much for taking the time to write us a review. We greatly appreciate it and are so happy to be working with you.

via Google
brendhan west
brendhan west

Tracie and her team have been awesome the past 3 years opening closing and all visits in between. Awesome work thank you!!

Response from business owner

Brendhan, thank you for being a loyal customer over the years. We appreciate you!

via Google
Robin Walat
Robin Walat

They are great! Very happy customers!

Response from business owner

Thank you so much, Robin!

via Facebook
Lauren Concannon
Lauren Concannon

South Shore Pool Supply has taken care of our pool now for many years and we have been very happy with their service. I am happy to recommend them to others.

Response from business owner

Thank you so much for the review and referrals, Lauren! We greatly appreciate it and your business.

via Facebook
JJ Barclay
JJ Barclay

Crew was great!

SSPS always the best!

Response from business owner

JJ, we really appreciate your review! We are thrilled Matt was able to help you with your pool pump and you were happy with your service. Thank you for being our customer!

via Google
Carol Churchill
Carol Churchill

I’ve been visiting SSPS’s retail store for a few years, having my pool water tested weekly and buying chemicals. The staff, particularly Chuck, has always been knowledgeable and helpful. I decided to have them open the pool for me this year…

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Response from business owner

Hi Carol ~ Thanks so much for your kind words...we are very lucky especially in this day and age to have GREAT staff who pass on GREAT service...Thanks Again...SSPS

via Google
Christopher Lux
Christopher Lux

Fantastic staff, knowledgeable, friendly and hard working. Nowhere better.

Response from business owner

Thank you so much, Christopher! We appreciate you greatly!

via Google
Kathryn Johnson
Kathryn Johnson

Thanks, South Shore Pool Supply, for several years of excellent Hassle Free total care. We appreciate your consistent and courteous attention to our particular needs. Your winter care program also gives us peace of mind.

I highly …

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Response from business owner

Thank you Kathryn! We appreciate your business.

via Google
Sconset S
Sconset S

Worked together with you for Arbor Mgmt ... daily readings on water quality & chem treatment.. thank you for a good pool season..

Anonymous
Anonymous

Thank you so much got your help with restarting our pool today. You all are the best!

Francois-Laurent Nivaud
Francois-Laurent Nivaud

Quality Service and Staff friendliness & knowledge make it very easy to do business.

Response from business owner

Francois, thank you so much for this awesome review! We greatly appreciate your feedback and business!

via Google
Kristen Bettencourt
Kristen Bettencourt

South Shore Pool Supply has provided us with excellent service in maintaining our pool over the years. The hassle free program allows us to enjoy our pool all summer without any of the worry or stress. They have been wonderful to work with…

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Response from business owner

Thank you so much for your review, Kristen!

via Google
Caroline Emcarz
Caroline Emcarz

Hands down, best place on the south shore for pool parts! Staff extremely knowledgeable and can get hold most parts needed for pools. Very reasonable prices too!

Response from business owner

Caroline, thank you so much for your review. We are so happy we could help!

via Google
Jamie Nguyen
Jamie Nguyen

I have recently become a client of self-shore pool service and am happy with the results of my pool. The staff is very professional and I will recommend to anyone who has a pool.

Response from business owner

Jamie, thank you so much for your review and for choosing us to help you with your pool!

via Google
Judy & Levin W
Judy & Levin W

The guys were friendly, knowledgeable, and got everything running .

Kerry & Kevin R
Kerry & Kevin R

Rj provided excellent service and guidance on what we needed to do with our hot tub. Highly recommend him for repairs and planning with your hot tub

richard ernesti
richard ernesti

Professional – timely and courteous

Response from business owner

Richard, thank you for your review and kind words!

via Google
mary joyce
mary joyce

The staff at South Shore Pool went above and beyond what I expected, as they got a much needed year round therapy pool, (that I happened to purchase on my own), up and running. It was a unique project. Tracy agreed to take it on and stuck …

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Response from business owner

Thank you so much for your review, Mary! We are so happy we were able to help and appreciate you being our customer.

via Google
Chuck Scheller
Chuck Scheller

Service was exceptional, very responsive and made me feel like a priority.

Response from business owner

Chuck, thank you for taking the time to leave us a review. We are so happy you were satisfied with your service and appreciate your business!

via Google
Claire Martin
Claire Martin

We are first time pool owners. SSPS and esp Carol have been so helpful in navigating the world of water testing and winter covering/closing. We look forward to working with them again in Spring 2021!

Response from business owner

Claire, thank you so much for your review and trusting us with your pool care! We look forward to working with you in 2021.

via Google
Kathy Szafranski Gentile
Kathy Szafranski Gentile

Huge thank you to RJ at Cohasset Pool Supply! He visits us often to keep our hot tub sparkly clean. He is super helpful, knowledgeable and friendly. We are very happy customers.

Response from business owner

Kathy, thank you so much for the fantastic review and feedback, we really appreciate it!! RJ is the best!

via Facebook
Dan White
Dan White

Great pool company with great people who actually answer the phone.

Response from business owner

Dan, thank you so much for you review! We really appreciate hearing your feedback.

via Facebook
James Blaney
James Blaney

Jay and Tracy have always been provided excellent service.

Response from business owner

Thank you so much for taking the time to leave us such a great review, James!

via Google
Paul Grady
Paul Grady

They have always been there when I needed them. Good Folks

Response from business owner

Thank you so much for your review, Paul! We greatly appreciate it! 🙂

via Facebook
Patrick Schaefer
Patrick Schaefer

Just started using them for service. Purchased a safety pool cover and VS pool pump. Both installs went very well, staff is knowledgeable and friendly and responds quickly to service requests. Our new pool company.

Response from business owner

Patrick, thank you so much for choosing South Shore Pool Supply for your installations. We are thrilled you were satisfied with your service and have made us your new pool company!

via Google
Shellie Karol-Chik
Shellie Karol-Chik

Four days before our out-of-state company came, our pool pump died, leaving our hopes of a poolside party in the dust. After 5 hours of calling local companies, I was dismayed that either the pump was almost $1000 more than I could order …

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Response from business owner

Hi Shellie, thank you so much for sharing your story! We greatly appreciate you choosing SSPS when you needed help with your pool pump. Chuck is fantastic and we are thrilled he was able to exceed your expectations. Thanks so much for taking the time to leave us a review!

via Google
Tricia Spedden
Tricia Spedden

So helpful and responsive! Really went the extra mile to help with a pool repair as well as give us advice that we really needed. Highly recommend!!

Response from business owner

Tricia, thank you so much for the wonderful review and recommendation! We greatly appreciate you!

via Google
Janene Burke
Janene Burke

South Shore Pool has always been reliable and quick to answer calls and come out to observe/fix any issues. I am extremely pleased and highly recommend them to anyone!!

Response from business owner

Thank you so much for your review, Janene!! We really appreciate it!

via Facebook
Donald Kerr
Donald Kerr

Extremely knowledgeable staff very friendly and a large supply of pool supplies

Response from business owner

Thank you so much for your review, Donald. We really appreciate it!

via Google
Cheryl Casey
Cheryl Casey

I can't say enough about SSPS!

Besides being top notch as a pool company the owners

and staff couldn't be nicer or more helpful.

Reliability 5 star

Follow through 5 star

Technical Help 5 star

Customer Service Beyond …

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Response from business owner

Thank you SO much Cheryl! You’re the best!! Have a great summer.

via Google
Judy Waters
Judy Waters

Very responsive and helpful both in the office and on site

Response from business owner

Judy, thanks so much for your review. We are happy to help anytime!

via Google
Susan Greenbowe
Susan Greenbowe

We recently moved to Cohasset and South Shore Pool supply has been unbelievable with our opening, weekly cleanings, delivering requested supplies, and answering all of our first-time pool owner questions! The employees have all been …

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Response from business owner

Thank you so much for the wonderful review, Susan! Welcome to Cohasset! We greatly appreciate your patronage and are thrilled you're already enjoying your pool.

via Google
A W
A W

Always responsive no matter when I reach out, consistently high quality service, responsible and accountable!

Response from business owner

Thanks Andrea! We appreciate your business and your review!

via Google
Christin Eigenmann
Christin Eigenmann

Very friendly and helpful crew. Got all my questions answered and the pool winterized in record time. Very confident to make it well through the winter now.

Response from business owner

Christin, thank you so much for taking the time to leave us a review. We really appreciate your feedback and are so happy to have you as our customer.

via Google
Darlene Hale
Darlene Hale

Excellent customer service. Our heater was off and we were expecting company on a cooler weekend. Deb reworked the schedule to fit us in 1st thing Sat morning. Problem was resolved by a very competent Keith. You guys are great!

Response from business owner

Darlene, we are so happy we could help and make the scheduling work. Thanks so much for the review!!

via Google
Joan M
Joan M

Everything went very well at the closing. Thank u for your excellent service.

William & Susan R
William & Susan R

GRIFFIN does a great job on the pool, and it has been great...

Jen Coelho
Jen Coelho

I can not recommend South Shore Pools highly enough, especially RJ who stayed after hours to talk us through a pool emergency. Hands down the best pool servicing business on the South Shore!

Response from business owner

Jen, we can’t thank you enough for the wonderful review. We greatly appreciate you taking the time. Thank you for being a customer!

via Google
John Curtis
John Curtis

Great service in retail store. Tech that repaired our pool heater was exceptional.

Response from business owner

John, thank you so much for visiting our store! We are grateful to be of service to you in regards to your pool heater. Please let us know if we can be of any help in the future. Happy 4th!

via Google
Dave L
Dave L

Great job thank you much

Stacey Elliot
Stacey Elliot

Tracy and her team are incredibly knowledgeable about your pool and system and what products would work best to keep it running at optimal performance! Her recommendations are great and service is quick and top notch.

Response from business owner

Stacey, thank you so much for your review! We appreciate you taking the time to share your experience with South Shore Pool Supply. Have a fabulous summer!!

via Google
Steven T
Steven T

The pool never looked better

Catherine Evans
Catherine Evans

South Shore Pool Supply as a company is superb. The store is filled with great supplies and friendly people to help with all things pool!

Response from business owner

Catherine, thank you so much for your kind words! It is a pleasure to serve you in our store and we greatly appreciate you taking the time to leave us a review! Happy pool season!

via Google
Blanche Whitman
Blanche Whitman

South shore Pool Supply has taken care of my above ground pool for several years now!

I have had the pleasure of working with fine young men and women with the weekly upkeep of my pool!

They are always respectful and do a fine job!

Everyone…

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Response from business owner

Blanche, thank you so much for being a loyal customer for all these years!

via Facebook
Sharon Kinney
Sharon Kinney

They did a great job fixing our hot tub. The circulating pump quit working and the tub did not retain heat. Jay came to our house and diagnosed the problem, Tracy ordered the part, and Keith came to our house and installed the pump on one …

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Response from business owner

Sharon, thanks so much for taking a minute to tell us about your experience! We are thrilled you are able to enjoy your hot tub once again! It was our pleasure to help out. 🙂

via Google
John Bereza
John Bereza

Great people!

Response from business owner

Thanks John!!

via Google
Joanne Flanagan
Joanne Flanagan

The service for the hassle free pool care is superior! Always on time and extremely professional – I highly recommend!

Response from business owner

Joanne, thank you for your kind note and recommendation! We greatly appreciate you taking a minute to review our service.

via Google
Mark Sampson
Mark Sampson

Best pool service by far on the South Shore.

Highly recommend.

Hingham, MA

Response from business owner

Thanks so much Mark! We appreciate the recommendation!

via Google
Edward Mcandrews
Edward Mcandrews

I seen a large amount of pool companies but this one is special.

They realy put Service in (customer Service). Great company!

via Facebook
Andrea Burke
Andrea Burke

They are awesome, customer service is great and they always show up when they say they are...very organized!

via Facebook
Sandie Owen
Sandie Owen

Check out South Shore Pool Supply. I love the worry free service and total care. They have kept the pool pristine this summer while the house is on the market. Thank you South Shore Pool Supply, you are awesome!

via Facebook
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