Testimonials

From 83 reviews
Lisa Macleod
Lisa Macleod

Tracy and her team get the job done !

Response from business owner

Thanks so much, Lisa!

via Google
Chuck Day
Chuck Day

As always, the service was excellent and performed by a great team.

Response from business owner

Chuck, thank you so much for the excellent review. We sure do appreciate it!

via Google
BK Boston
BK Boston

Your crew was Awesome as usual. Thank you for everyone's efforts at SSPS for truly providing "Hassle Free" pool care!

Response from business owner

BK Boston, thank you so much! That means the world to us!

via Google
Dan Noonan
Dan Noonan

Great people,great service

Response from business owner

Thanks so much, Dan!

via Google
Jennifer Alba
Jennifer Alba

Wonderful group of professionals. Would definitely recommend these folks for all of your pool needs!

Response from business owner

Jennifer, we appreciate that greatly. Thank you for taking the time to leave us such a kind note.

via Google
D G
D G

Service techs are great but don’t get invoices, just charges on credit card!

Response from business owner

Thank you for your feedback, DG. We appreciate it.

via Google
Joseph O'Brien
Joseph O'Brien

Incredibly helpful team at South Shore Pool. Responsive, diligent, great customer service

Response from business owner

Thank you for your review, Joseph! We greatly appreciate it and your business.

via Google
Patty Ambriano
Patty Ambriano

Excellent, prompt service repair to our pool filter!

Response from business owner

Thank you Patty! We appreciate customers like you who come back year after year.

via Google
Anita Sabatino
Anita Sabatino

I just bought a house in Hingham and had pool issues that needed to be fixed – South Shore Pool Supply came to my house that day and fixed the problem – outstanding customer service!!

Many thanks to everyone!

Anita

Response from business owner

Many thanks to you, Anita! We appreciate your business and for taking the time to leave us such a wonderful review.

via Google
Virginia Ayers
Virginia Ayers

The staff has been so responsive, even during their busy season. Very grateful.

Response from business owner

Thanks Virginia ~ We are so lucky to have a great staff this year....SSPS

via Google
Carol O
Carol O

Good morning! I just wanted to thank you so much for fixing the problem with my pool heater.. it’s so refreshing to deal with wonderful customer service😊. I’m thinking of using your company next year for opening/closing and weekly …

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Kristy Ladieu
Kristy Ladieu

The staff is friendly and consistently does a great job maintaining our pool!

Response from business owner

Thank you so much, Kristy! We are so happy to hear!

via Google
Kevin Rodgers
Kevin Rodgers

Tech was very knowledgeable, professional and personable. Did a great job!

Response from business owner

That's fantastic, thanks Kevin!

via Google
Carol Kinnally
Carol Kinnally

Pool was opened on scheduled date. Nicholas and Jackson were professional and detail oriented. I have one plug that is left in because of a leak and they were familiar with this without being reminded. They put the cover back in the shed…

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Response from business owner

Hi Carol, thank you so much for your review! We are always happy to hear that our staff exceeded expectations.

via Google
Mary Beiche
Mary Beiche

Wish the could tuck in the liner

Response from business owner

Thank you for your review and feedback, Mary,

via Google
Margaret Stack
Margaret Stack

Great Partial Opening. Crew was thorough and helpful.

Response from business owner

Thanks so much, Margaret!

via Google
James Trevaskis
James Trevaskis

It has been great working with SSPS and especially RJ on getting up to speed with maintaining our pool in our first summer in Scituate. Very knowledgeable and competent staff! Only wish for improvement would be faster turnaround on one-off …

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Response from business owner

James, RJ and our crew are the best, thank you so much for passing along your feedback on the turnaround.

via Google
Diana Smith
Diana Smith

We have been using south shore pool company for several years. They are professional reliable and always responsive to our calls. Service is excellent and we are grateful to their staff

Response from business owner

Thanks, Diana! We appreciate your loyalty.

via Google
Deb Larson
Deb Larson

Great service.

Response from business owner

Thank you, Deb!

via Google
Elaine Law
Elaine Law

If you are looking for a honest and professional pool company. This is it. Everyone there was friendly and knowledgeable. Especially RJ who helped us so much ever since we step foot to their store. Carol and Chuck were so helpful too. They …

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Response from business owner

Thank you so much, Elaine! We are definitely lucky to have such wonderful and passionate employees. Thank you for sharing your experience with us and recommending SSPS!

via Google
Diane Farrington
Diane Farrington

It is as simple as the pool was full of leaves and stone dust and now it is not. They did a fantastic job and I was able to then get the pool covered for winter!

Response from business owner

Thank you so much, Diane! Happy to help!

via Google
Brian Leonard
Brian Leonard

Great People! Good service.

Response from business owner

Thank you, Brian!

via Google
john galvin
john galvin

On time, pleasant and helpful

Response from business owner

Thanks so much, John!

via Google
Brian Sasso
Brian Sasso

Absolutely the BEST customer service around! Staff is knowledgeable and always helpful!

Unfortunately, my pool/spa had some issues and I was having to get the water tested quite frequently. EVERY time I went the staff helped me …

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Response from business owner

Thanks so much, Brian! We appreciate you.

via Google
Richard Bryan
Richard Bryan

Thank you SS Pools for my new cover.

Your install crew was extremely competent,neat and friendly. I highly recommend SS Pools.

Response from business owner

Thanks so much Richard....we appreciate the message !!!

via Google
Arthur Brown
Arthur Brown

Great company and staff. They are responsive, knowledgeable and prompt. Highly recommend.

Response from business owner

Arthur, we appreciate you, thanks so much!

via Google
Jenny Sprague
Jenny Sprague

The technician who showed up to troubleshoot our spa was on time courteous and knowledgeable. I would definitely recommend South shore pool to anyone who needs help with their pool or spa. Knowledgeable staff and they kept in touch with us …

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Response from business owner

Thank you so much for your review, Jenny. We really appreciate hearing your feedback! Thank you for being a valued customer.

via Google
Priscilla McMahon
Priscilla McMahon

It has been a great experience working with South Shore Pool Supply. I have a Hot-tub that has been closed for two years. However, I needed it to be opened and useable within two weeks time. They were great with meeting the challenge of …

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Response from business owner

Priscilla, thank you so much for sharing your experience. We are happy we were able to help and appreciate your review and business!

via Google
Shaun Vitello
Shaun Vitello

Tracy and Jay at South shore pool supply quite simply provide the best service and communication of any business I’ve ever worked with. As a business owner myself I appreciate good communication and excellent service. If you own a pool on …

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Response from business owner

Shaun, thank you so much for your kind words. We know customer service goes a long way and nothing makes us happier than happy customers. Thank you!

via Google
Kathy Rezendes
Kathy Rezendes

Great service. Pool has never looked better. Thank you for the excellent service all season and the staff at SS pool.

Response from business owner

Thank you for trusting us with your pool care, Kathy! Also, thank you for taking the time to leave us a review!

via Google
Timothy Fox
Timothy Fox

Needed new motor and pump for in ground jacuzzi.Tech had to come back twice but did great job and stuck with the original estimate. Even shocked the water and left some shock to follow up with.They are busy but worth the wait

Response from business owner

Timothy, thank you so much for your review and sharing your experience with us. We appreciate you!

via Google
Janene Burke
Janene Burke

Always extremely attentive! Highly recommend South Shore Pool Supply!!

Response from business owner

Thank you, Janene! We really appreciate the review.

via Google
Shane Mcnamara
Shane Mcnamara

The employees here are unbelievably friendly and helpful. Businesses like this don't exist anymore With this amount of class.

Response from business owner

Hi Shane ~ Thanks so much for your review...we are extremely lucky to have the staff we have and it is so nice you took the time to let us know...SSPS

via Google
Jeff Colten
Jeff Colten

SSPS was very helpful in getting us a quick pool opening under unusual circumstances. Thanks so much!

Response from business owner

Hi Jeff~ Thanks for your comment...we were happy to help !!!....SSPS

via Google
Mathew Dorsey
Mathew Dorsey

Everybody at south shore pool supply has been super helpful. As a new pool owner they have been helping me get up to speed on everything needed to get my pool up and running. Thank You!

Response from business owner

Mathew, thank you so much for taking the time to write us a review. We greatly appreciate it and are so happy to be working with you.

via Google
brendhan west
brendhan west

Tracie and her team have been awesome the past 3 years opening closing and all visits in between. Awesome work thank you!!

Response from business owner

Brendhan, thank you for being a loyal customer over the years. We appreciate you!

via Google
Robin Walat
Robin Walat

They are great! Very happy customers!

Response from business owner

Thank you so much, Robin!

via Facebook
Lauren Concannon
Lauren Concannon

South Shore Pool Supply has taken care of our pool now for many years and we have been very happy with their service. I am happy to recommend them to others.

Response from business owner

Thank you so much for the review and referrals, Lauren! We greatly appreciate it and your business.

via Facebook
Carol Churchill
Carol Churchill

I’ve been visiting SSPS’s retail store for a few years, having my pool water tested weekly and buying chemicals. The staff, particularly Chuck, has always been knowledgeable and helpful. I decided to have them open the pool for me this year…

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Response from business owner

Hi Carol ~ Thanks so much for your kind words...we are very lucky especially in this day and age to have GREAT staff who pass on GREAT service...Thanks Again...SSPS

via Google
Christopher Lux
Christopher Lux

Fantastic staff, knowledgeable, friendly and hard working. Nowhere better.

Response from business owner

Thank you so much, Christopher! We appreciate you greatly!

via Google
Kathryn Johnson
Kathryn Johnson

Thanks, South Shore Pool Supply, for several years of excellent Hassle Free total care. We appreciate your consistent and courteous attention to our particular needs. Your winter care program also gives us peace of mind.

I highly …

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Response from business owner

Thank you Kathryn! We appreciate your business.

via Google
Sconset S
Sconset S

Worked together with you for Arbor Mgmt ... daily readings on water quality & chem treatment.. thank you for a good pool season..

Anonymous
Anonymous

Thank you so much got your help with restarting our pool today. You all are the best!

Caroline Emcarz
Caroline Emcarz

Hands down, best place on the south shore for pool parts! Staff extremely knowledgeable and can get hold most parts needed for pools. Very reasonable prices too!

Response from business owner

Caroline, thank you so much for your review. We are so happy we could help!

via Google
Jamie Nguyen
Jamie Nguyen

I have recently become a client of self-shore pool service and am happy with the results of my pool. The staff is very professional and I will recommend to anyone who has a pool.

Response from business owner

Jamie, thank you so much for your review and for choosing us to help you with your pool!

via Google
Judy & Levin W
Judy & Levin W

The guys were friendly, knowledgeable, and got everything running .

Kerry & Kevin R
Kerry & Kevin R

Rj provided excellent service and guidance on what we needed to do with our hot tub. Highly recommend him for repairs and planning with your hot tub

mary joyce
mary joyce

The staff at South Shore Pool went above and beyond what I expected, as they got a much needed year round therapy pool, (that I happened to purchase on my own), up and running. It was a unique project. Tracy agreed to take it on and stuck …

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Response from business owner

Thank you so much for your review, Mary! We are so happy we were able to help and appreciate you being our customer.

via Google
Chuck Scheller
Chuck Scheller

Service was exceptional, very responsive and made me feel like a priority.

Response from business owner

Chuck, thank you for taking the time to leave us a review. We are so happy you were satisfied with your service and appreciate your business!

via Google
Claire Martin
Claire Martin

We are first time pool owners. SSPS and esp Carol have been so helpful in navigating the world of water testing and winter covering/closing. We look forward to working with them again in Spring 2021!

Response from business owner

Claire, thank you so much for your review and trusting us with your pool care! We look forward to working with you in 2021.

via Google
richard ernesti
richard ernesti

Professional – timely and courteous

Response from business owner

Richard, thank you for your review and kind words!

via Google
Kathy Szafranski Gentile
Kathy Szafranski Gentile

Huge thank you to RJ at Cohasset Pool Supply! He visits us often to keep our hot tub sparkly clean. He is super helpful, knowledgeable and friendly. We are very happy customers.

Response from business owner

Kathy, thank you so much for the fantastic review and feedback, we really appreciate it!! RJ is the best!

via Facebook
Dan White
Dan White

Great pool company with great people who actually answer the phone.

Response from business owner

Dan, thank you so much for you review! We really appreciate hearing your feedback.

via Facebook
James Blaney
James Blaney

Jay and Tracy have always been provided excellent service.

Response from business owner

Thank you so much for taking the time to leave us such a great review, James!

via Google
Lori Franssen
Lori Franssen

Excellent service!

Response from business owner

Lori, thanks so much for taking the time to rate us!

via Google
Paul Grady
Paul Grady

They have always been there when I needed them. Good Folks

Response from business owner

Thank you so much for your review, Paul! We greatly appreciate it! 🙂

via Facebook
Patrick Schaefer
Patrick Schaefer

Just started using them for service. Purchased a safety pool cover and VS pool pump. Both installs went very well, staff is knowledgeable and friendly and responds quickly to service requests. Our new pool company.

Response from business owner

Patrick, thank you so much for choosing South Shore Pool Supply for your installations. We are thrilled you were satisfied with your service and have made us your new pool company!

via Google
Shellie Karol-Chik
Shellie Karol-Chik

Four days before our out-of-state company came, our pool pump died, leaving our hopes of a poolside party in the dust. After 5 hours of calling local companies, I was dismayed that either the pump was almost $1000 more than I could order …

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Response from business owner

Hi Shellie, thank you so much for sharing your story! We greatly appreciate you choosing SSPS when you needed help with your pool pump. Chuck is fantastic and we are thrilled he was able to exceed your expectations. Thanks so much for taking the time to leave us a review!

via Google
JJ Barclay
JJ Barclay

Crew was great!

SSPS always the best!

Response from business owner

JJ, we really appreciate your review! We are thrilled Matt was able to help you with your pool pump and you were happy with your service. Thank you for being our customer!

via Google
Tricia Spedden
Tricia Spedden

So helpful and responsive! Really went the extra mile to help with a pool repair as well as give us advice that we really needed. Highly recommend!!

Response from business owner

Tricia, thank you so much for the wonderful review and recommendation! We greatly appreciate you!

via Google
Donald Kerr
Donald Kerr

Extremely knowledgeable staff very friendly and a large supply of pool supplies

Response from business owner

Thank you so much for your review, Donald. We really appreciate it!

via Google
Cheryl Casey
Cheryl Casey

I can't say enough about SSPS!

Besides being top notch as a pool company the owners

and staff couldn't be nicer or more helpful.

Reliability 5 star

Follow through 5 star

Technical Help 5 star

Customer Service Beyond …

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Response from business owner

Thank you SO much Cheryl! You’re the best!! Have a great summer.

via Google
Judy Waters
Judy Waters

Very responsive and helpful both in the office and on site

Response from business owner

Judy, thanks so much for your review. We are happy to help anytime!

via Google
Susan Greenbowe
Susan Greenbowe

We recently moved to Cohasset and South Shore Pool supply has been unbelievable with our opening, weekly cleanings, delivering requested supplies, and answering all of our first-time pool owner questions! The employees have all been …

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Response from business owner

Thank you so much for the wonderful review, Susan! Welcome to Cohasset! We greatly appreciate your patronage and are thrilled you're already enjoying your pool.

via Google
A W
A W

Always responsive no matter when I reach out, consistently high quality service, responsible and accountable!

Response from business owner

Thanks Andrea! We appreciate your business and your review!

via Google
Kristen Bettencourt
Kristen Bettencourt

South Shore Pool Supply has provided us with excellent service in maintaining our pool over the years. The hassle free program allows us to enjoy our pool all summer without any of the worry or stress. They have been wonderful to work with…

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Response from business owner

Thank you so much for your review, Kristen!

via Google
Christin Eigenmann
Christin Eigenmann

Very friendly and helpful crew. Got all my questions answered and the pool winterized in record time. Very confident to make it well through the winter now.

Response from business owner

Christin, thank you so much for taking the time to leave us a review. We really appreciate your feedback and are so happy to have you as our customer.

via Google
Darlene Hale
Darlene Hale

Excellent customer service. Our heater was off and we were expecting company on a cooler weekend. Deb reworked the schedule to fit us in 1st thing Sat morning. Problem was resolved by a very competent Keith. You guys are great!

Response from business owner

Darlene, we are so happy we could help and make the scheduling work. Thanks so much for the review!!

via Google
Joan M
Joan M

Everything went very well at the closing. Thank u for your excellent service.

William & Susan R
William & Susan R

GRIFFIN does a great job on the pool, and it has been great...

Jen Coelho
Jen Coelho

I can not recommend South Shore Pools highly enough, especially RJ who stayed after hours to talk us through a pool emergency. Hands down the best pool servicing business on the South Shore!

Response from business owner

Jen, we can’t thank you enough for the wonderful review. We greatly appreciate you taking the time. Thank you for being a customer!

via Google
John Curtis
John Curtis

Great service in retail store. Tech that repaired our pool heater was exceptional.

Response from business owner

John, thank you so much for visiting our store! We are grateful to be of service to you in regards to your pool heater. Please let us know if we can be of any help in the future. Happy 4th!

via Google
Dave L
Dave L

Great job thank you much

Stacey Elliot
Stacey Elliot

Tracy and her team are incredibly knowledgeable about your pool and system and what products would work best to keep it running at optimal performance! Her recommendations are great and service is quick and top notch.

Response from business owner

Stacey, thank you so much for your review! We appreciate you taking the time to share your experience with South Shore Pool Supply. Have a fabulous summer!!

via Google
Steven T
Steven T

The pool never looked better

Francois-Laurent Nivaud
Francois-Laurent Nivaud

Quality Service and Staff friendliness & knowledge make it very easy to do business.

Efficient, Responsive, Attentive... very pleased.... fln

Response from business owner

Francois, thank you so much for this awesome review! We greatly appreciate your feedback and business!

via Google
Catherine Evans
Catherine Evans

South Shore Pool Supply as a company is superb. The store is filled with great supplies and friendly people to help with all things pool!

Response from business owner

Catherine, thank you so much for your kind words! It is a pleasure to serve you in our store and we greatly appreciate you taking the time to leave us a review! Happy pool season!

via Google
Blanche Whitman
Blanche Whitman

South shore Pool Supply has taken care of my above ground pool for several years now!

I have had the pleasure of working with fine young men and women with the weekly upkeep of my pool!

They are always respectful and do a fine job!

Everyone…

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Response from business owner

Blanche, thank you so much for being a loyal customer for all these years!

via Facebook
Sharon Kinney
Sharon Kinney

They did a great job fixing our hot tub. The circulating pump quit working and the tub did not retain heat. Jay came to our house and diagnosed the problem, Tracy ordered the part, and Keith came to our house and installed the pump on one …

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Response from business owner

Sharon, thanks so much for taking a minute to tell us about your experience! We are thrilled you are able to enjoy your hot tub once again! It was our pleasure to help out. 🙂

via Google
John Bereza
John Bereza

Great people!

Response from business owner

Thanks John!!

via Google
Joanne Flanagan
Joanne Flanagan

The service for the hassle free pool care is superior! Always on time and extremely professional – I highly recommend!

Response from business owner

Joanne, thank you for your kind note and recommendation! We greatly appreciate you taking a minute to review our service.

via Google
Mark Sampson
Mark Sampson

Best pool service by far on the South Shore.

Highly recommend.

Hingham, MA

Response from business owner

Thanks so much Mark! We appreciate the recommendation!

via Google
RJ Hanrahan
RJ Hanrahan

Great place to work! Awesome training and knowledgeable staff.

Response from business owner

Thank you RJ!

via Google
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