Absolutely the BEST customer service around! Staff is knowledgeable and always helpful!
Unfortunately, my pool/spa had some issues and I was having to get the water tested quite frequently. EVERY time I went the staff helped me …read more
Thanks so much, Brian! We appreciate you.
The technician who showed up to troubleshoot our spa was on time courteous and knowledgeable. I would definitely recommend South shore pool to anyone who needs help with their pool or spa. Knowledgeable staff and they kept in touch with us …read more
Thank you so much for your review, Jenny. We really appreciate hearing your feedback! Thank you for being a valued customer.
It has been a great experience working with South Shore Pool Supply. I have a Hot-tub that has been closed for two years. However, I needed it to be opened and useable within two weeks time. They were great with meeting the challenge of …read more
Priscilla, thank you so much for sharing your experience. We are happy we were able to help and appreciate your review and business!
Tracy and Jay at South shore pool supply quite simply provide the best service and communication of any business I’ve ever worked with. As a business owner myself I appreciate good communication and excellent service. If you own a pool on …read more
Shaun, thank you so much for your kind words. We know customer service goes a long way and nothing makes us happier than happy customers. Thank you!
Needed new motor and pump for in ground jacuzzi.Tech had to come back twice but did great job and stuck with the original estimate. Even shocked the water and left some shock to follow up with.They are busy but worth the wait
Timothy, thank you so much for your review and sharing your experience with us. We appreciate you!
Everybody at south shore pool supply has been super helpful. As a new pool owner they have been helping me get up to speed on everything needed to get my pool up and running. Thank You!
Mathew, thank you so much for taking the time to write us a review. We greatly appreciate it and are so happy to be working with you.
I’ve been visiting SSPS’s retail store for a few years, having my pool water tested weekly and buying chemicals. The staff, particularly Chuck, has always been knowledgeable and helpful. I decided to have them open the pool for me this year…read more
Hi Carol ~ Thanks so much for your kind words...we are very lucky especially in this day and age to have GREAT staff who pass on GREAT service...Thanks Again...SSPS
Thanks, South Shore Pool Supply, for several years of excellent Hassle Free total care. We appreciate your consistent and courteous attention to our particular needs. Your winter care program also gives us peace of mind.
I highly …read more
Thank you Kathryn! We appreciate your business.
Worked together with you for Arbor Mgmt ... daily readings on water quality & chem treatment.. thank you for a good pool season..
Thank you so much got your help with restarting our pool today. You all are the best!
The guys were friendly, knowledgeable, and got everything running .
Rj provided excellent service and guidance on what we needed to do with our hot tub. Highly recommend him for repairs and planning with your hot tub
The staff at South Shore Pool went above and beyond what I expected, as they got a much needed year round therapy pool, (that I happened to purchase on my own), up and running. It was a unique project. Tracy agreed to take it on and stuck …read more
Thank you so much for your review, Mary! We are so happy we were able to help and appreciate you being our customer.
We are first time pool owners. SSPS and esp Carol have been so helpful in navigating the world of water testing and winter covering/closing. We look forward to working with them again in Spring 2021!
Claire, thank you so much for your review and trusting us with your pool care! We look forward to working with you in 2021.
Huge thank you to RJ at Cohasset Pool Supply! He visits us often to keep our hot tub sparkly clean. He is super helpful, knowledgeable and friendly. We are very happy customers.
Kathy, thank you so much for the fantastic review and feedback, we really appreciate it!! RJ is the best!
Just started using them for service. Purchased a safety pool cover and VS pool pump. Both installs went very well, staff is knowledgeable and friendly and responds quickly to service requests. Our new pool company.
Patrick, thank you so much for choosing South Shore Pool Supply for your installations. We are thrilled you were satisfied with your service and have made us your new pool company!
Four days before our out-of-state company came, our pool pump died, leaving our hopes of a poolside party in the dust. After 5 hours of calling local companies, I was dismayed that either the pump was almost $1000 more than I could order …read more
Hi Shellie, thank you so much for sharing your story! We greatly appreciate you choosing SSPS when you needed help with your pool pump. Chuck is fantastic and we are thrilled he was able to exceed your expectations. Thanks so much for taking the time to leave us a review!
I can't say enough about SSPS!
Besides being top notch as a pool company the owners
and staff couldn't be nicer or more helpful.
Reliability 5 star
Follow through 5 star
Technical Help 5 star
Customer Service Beyond …read more
Thank you SO much Cheryl! You’re the best!! Have a great summer.
We recently moved to Cohasset and South Shore Pool supply has been unbelievable with our opening, weekly cleanings, delivering requested supplies, and answering all of our first-time pool owner questions! The employees have all been …read more
Thank you so much for the wonderful review, Susan! Welcome to Cohasset! We greatly appreciate your patronage and are thrilled you're already enjoying your pool.
South Shore Pool Supply has provided us with excellent service in maintaining our pool over the years. The hassle free program allows us to enjoy our pool all summer without any of the worry or stress. They have been wonderful to work with…read more
Thank you so much for your review, Kristen!
Very friendly and helpful crew. Got all my questions answered and the pool winterized in record time. Very confident to make it well through the winter now.
Christin, thank you so much for taking the time to leave us a review. We really appreciate your feedback and are so happy to have you as our customer.
Excellent customer service. Our heater was off and we were expecting company on a cooler weekend. Deb reworked the schedule to fit us in 1st thing Sat morning. Problem was resolved by a very competent Keith. You guys are great!
Darlene, we are so happy we could help and make the scheduling work. Thanks so much for the review!!
Everything went very well at the closing. Thank u for your excellent service.
GRIFFIN does a great job on the pool, and it has been great...
I can not recommend South Shore Pools highly enough, especially RJ who stayed after hours to talk us through a pool emergency. Hands down the best pool servicing business on the South Shore!
Jen, we can’t thank you enough for the wonderful review. We greatly appreciate you taking the time. Thank you for being a customer!
Great job thank you much
Tracy and her team are incredibly knowledgeable about your pool and system and what products would work best to keep it running at optimal performance! Her recommendations are great and service is quick and top notch.
Stacey, thank you so much for your review! We appreciate you taking the time to share your experience with South Shore Pool Supply. Have a fabulous summer!!
The pool never looked better
South Shore Pool Supply as a company is superb. The store is filled with great supplies and friendly people to help with all things pool!
Catherine, thank you so much for your kind words! It is a pleasure to serve you in our store and we greatly appreciate you taking the time to leave us a review! Happy pool season!
South shore Pool Supply has taken care of my above ground pool for several years now!
I have had the pleasure of working with fine young men and women with the weekly upkeep of my pool!
They are always respectful and do a fine job!
Blanche, thank you so much for being a loyal customer for all these years!
They did a great job fixing our hot tub. The circulating pump quit working and the tub did not retain heat. Jay came to our house and diagnosed the problem, Tracy ordered the part, and Keith came to our house and installed the pump on one …read more
Sharon, thanks so much for taking a minute to tell us about your experience! We are thrilled you are able to enjoy your hot tub once again! It was our pleasure to help out. 🙂