Additional Services

Additional Pool & Hot Tub Services

Please call us at (781) 383-3300 for pricing of individual services.

Hot Tub Opening
  • Quick cleaning of internal tub and cover
  • Reconnect equipment and plumbing
  • Refill with pre-filter treatment
  • Check functionality of Hot Tub equipment
  • Start water balancing treatment
Hot Tub Winterization
  • Perform Biofilm purge treatment
  • Drain Hot Tub
  • Clean cover
  • Clean inside of tub
  • Inspect equipment
  • Vacuum out residual water
  • Winterize all equipment lines, plumbing, and fittings
  • Clean filter
  • Put on Tarp Cover if applicable
Hot Tub Drain & Fill
  • Perform Biofilm purge treatment
  • Drain, scrub, and sanitize surfaces
  • Clean cover
  • Inspect equipment
  • Vacuum out residual water
  • Clean filter (replace if necessary)
  • Refill with prefilter treatment and start water balancing
  • Replace Nature 2 Cartridge (if applicable)
Other Hot Tub Services
  • Certified Technicians are available to repair your Hot Tub.
  • Show & Tell – Review proper maintenance procedures, chemical product line and use, and basic equipment function.

Spa Opening & Closing
  • Spa opening/closing at time of pool opening/closing (water should be below the returns for closing) 
  • Spa opening/closing before/after pool opening

One-Time Pool Cleaning Service

When you don’t have the time, or for special occasions like a party! 

  • Balance pool water, empty baskets, vacuum pool, clean filter, brush and skim if necessary 

Winter Care Service

A monthly check to ensure proper water levels.

  • Lower water as needed
  • Add chemical treatment
  • Quick vac pool
  • Clean debris from equipment and cover
  • Adjust safety cover tensions

Other Services

Certified technicians are available to repair or replace pool equipment. Estimates are available upon request.

  • Show & Tell for new pool owners – Review proper maintenance procedures, chemical product line and use, and basic equipment function
  • Pool Inspections – Assessment of pool and equipment condition prior to home sale
  • Filter Cleaning
  • Sand Filter change – estimates available

Annual Heater Checkup

(not repair, see heater info below)

  • Clean and inspect internal components of heater, in particular the heat exchanger and burner 
  • Check for gas leaks, clean electrical contacts, evaluate safety systems 
  • Customer will be contacted if additional services are required
Why wait for heater problems?

We recommend an annual heater checkup to prevent a cold pool when you really want it warm! Imagine the frustration of a customer last Fourth of July. The morning of his long-anticipated party he finds his pool is cold. 

“The heater worked fine when we closed the pool,” he said. Upon servicing the heater, we found spiders had left their webs in the pilot tube, preventing the heater from firing.

We recommend the following:
  1. An annual heater checkup to clean and inspect the heater, and make sure it’s ready to roll for the swim season. (Let us take care of the mice, snakes and spiders!) 
  2. Turning on the heater for just 30 seconds a week will make sure it’s operating properly. When you need the heat, you know you have it. (This is just one of the things we do in our weekly Hassle Free Pool Care visit.)

Safety Covers
  • Free replacement estimates are available on request. 
  • Measurements and estimates for new safety covers are also available free of charge.
Safety Cover Hardware (Can this be removed?)

Without properly working anchors and springs, your cover cannot provide its safety features.

  • Springs will be replaced, if worn, bent, or broken. 
  • Deck anchors will need to be replaced if stripped or stuck and will require a service call.

Service Request Contact Form

Please provide the Make, Model, Year and any identifying information on products you currently have installed (if applicable).

Please provide the following information via email

Email us at with the subject line: Your First & Last Name – Issue

Example: TRACY DIESELMAN – Pump Issue

Please email 3-5 pictures of your Pool, Spa, Hot Tub, & Equipment from FAR AWAY (so we have a detailed view of the surrounding area).

Still have questions about what information to provide? Contact our Service Department at (781) 383-3300 and one of our team members will be happy to assist you.

What happens next?

Once you submit your information, we will get in touch to discuss your request and determine when the work can be scheduled. Our goal is to deliver Hassle Free service!

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